Terms of Service

Last Updated: December 1, 2025

Welcome to Fearless Fibers, LLC. By accessing or using our website, online store, classes, or services (“Services”), you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.

If you do not agree to these Terms, please do not use our Services.

Use of Website & Services

You agree to use our website and Services only for lawful purposes. You may not:

• Access or use the site to violate any laws or regulations
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt website operation
• Use automated tools (bots, scrapers) to copy or collect data
• Reproduce, duplicate, copy, sell, or exploit any portion of the website without express permission

We reserve the right to refuse service to anyone for any reason at any time.

Intellectual Property

All content on the website—including text, photography, patterns, graphics, product descriptions, class materials, and branding—is the exclusive property of Fearless Fibers, LLC and is protected by copyright and trademark law.

You may not copy, distribute, modify, publish, or create derivative works from any content without written permission.

Class materials, tutorial documents, and handouts are for personal use only and may not be shared, uploaded, or redistributed.

User Accounts

If you create an account:

• You must provide accurate, complete information
• You are responsible for maintaining confidentiality of your login credentials
• You agree to notify us immediately of unauthorized activity

We are not liable for loss or damage resulting from failure to protect account information.

We may suspend or terminate accounts for misuse or violation of these Terms.

Product Information, Availability & Accuracy

We make every effort to display accurate product descriptions, pricing, and availability. However:

• Product availability may change without notice
• We reserve the right to correct errors, inaccuracies, or omissions
• We may cancel or refuse orders affected by errors

Yarn colors may vary due to dye lots and differences in device screens. Variations are not considered defects.

Pricing & Payment Terms

Prices are listed in U.S. dollars and may change at any time. By placing an order, you authorize us to charge your selected payment method for the total order amount.

We reserve the right to refuse or cancel any order if fraud or misuse is suspected.

Shipping & Fulfillment

Shipping times are estimates and not guarantees. We are not responsible for delays, damage, or loss caused by shipping carriers once the package has left our facility.

Full details are available in our Shipping Policy.

Returns, Refunds & Cancellations

All return/refund information is governed by our Refund Policy, which is incorporated into these Terms by reference.

Class cancellations, missed classes, and rescheduling follow our Class Policies.

Prohibited Conduct (Online & In-Store)

Fearless Fibers is committed to maintaining an open, welcoming, and respectful community where everyone can enjoy creativity without discomfort or distraction. To protect that experience, the following behaviors are not permitted:

• Harassment, intimidation, abusive language, or disruptive conduct
• Fraudulent returns, chargeback abuse, or misuse of promotions
• Coupon misuse, including unauthorized “double stacking” of discounts
• Interfering with other customers’ ability to relax, learn, or enjoy the space
• Engaging in divisive discussions, including political debates, polarizing social topics, or any conversation that may create tension or discomfort for others

We reserve the right to ask individuals engaging in prohibited conduct to modify their behavior or, if necessary, to leave the premises (or discontinue online interactions) to preserve the comfort and safety of our community.

Third-Party Services & Integrations

Our website may integrate with services such as payment processors, email platforms, or social media tools. These third parties have their own terms and privacy policies. We are not responsible for their content or actions.

Disclaimers

Our products, including tools, notions, and equipment, should be used with appropriate care.

We are not liable for injuries that may result from the use or misuse of fiber tools or equipment.

We do not guarantee uninterrupted or error-free website operation.

All content is provided “as is” without warranties of any kind.

Limitation of Liability

To the fullest extent permitted by law, Fearless Fibers, LLC is not liable for:

• Any indirect, incidental, special, punitive, or consequential damages
• Loss of data, revenue, profits, or business interruption
• Damages resulting from website errors, delays, outages, or security breaches
• Damages arising from use of any products, tools, or fiber equipment

Your sole remedy for dissatisfaction with our Services is to stop using them.

Indemnification

You agree to indemnify and hold Fearless Fibers, LLC harmless from claims, damages, liabilities, and expenses arising from:

• Your use of the website
• Your violation of these Terms
• Your infringement of intellectual property or rights of others

Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

Changes to These Terms

We may update or revise these Terms at any time. The date at the top indicates the latest revision. Continued use of the website means you accept the updated Terms.

Contact Information

For questions about these Terms, contact us at:

Fearless Fibers, LLC

Email: [email protected]

Address: 3540 Clemmons Rd., Ste 010, Clemmons, NC 27012